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Can't see a brand book, just this placeholder factory. What do I do?
9

Technical Questions

Last Update 2 tahun yang lalu

Why do I need a logo in an SVG format? I have an issue with the logo I uploaded, what do I do? I faced a problem while I was creating a brand book. What should I do? I cannot view my brand book. It doesn’t go past the Processing step, what do I do? Can't see a brand book, just this placeholder factory. What do I do?

Can't see a brand book, just this placeholder factory. What do I do?

Alex

Last Update 2 tahun yang lalu

Go to https://app.gingersauce.co/my and click on the brand book thumbnail. If it opens the wizard it means the process wasn’t completed, and you need to try to regenerate the book. If it opens the complete brand book - congrats! It did it.

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